Please bring a valid, non-expired photo ID and any documents related to your service. Depending on your appointment, this may include an employer authorization, donor pass or ePassport, agency instructions, court or case information, immigration documentation, fingerprint cards, or other service-specific materials.

Please review your appointment confirmation and our Appointment Preparation Checklist before arriving.

Identification requirements vary depending on the service being performed. In most cases, a valid, non-expired government-issued photo ID is recommended.

Certain services may have specific identification requirements established by an employer, laboratory, requesting agency, government program, or other third party. Please review your appointment instructions or contact Palmetto Compliance & Testing if you are unsure what identification to bring.

DOT testing is performed for individuals subject to U.S. Department of Transportation drug and alcohol testing regulations and must follow applicable federal procedures and testing requirements.

Non-DOT testing is generally performed for employers or individuals who are not subject to DOT testing regulations. The testing panel and program requirements may vary based on the employer, organization, or purpose of the test.

If your test was ordered by an employer, bring the authorization or testing information provided to you so we can identify the appropriate collection requirements.

Legal DNA testing follows documented chain-of-custody procedures, including identity verification and controlled specimen collection, so the results may be suitable for certain legal or official purposes.

Non-legal DNA testing is generally used for personal knowledge or peace of mind and does not follow the same legal chain-of-custody process.

If you need DNA results for court, child support, custody, immigration, or another official purpose, please let us know before scheduling so the appropriate testing process can be used.

Turnaround times vary depending on the service, laboratory, type of testing, and whether additional review or confirmation is required.

Estimated turnaround information will be provided when applicable; however, turnaround times are estimates and are not guaranteed. Laboratory processing, specimen review, confirmation testing, third-party processing, or other circumstances may affect completion times.

Yes. Employers may arrange and pay for eligible employee testing, screening, verification, or other services directly through Palmetto Compliance & Testing.

Employers interested in establishing ongoing services, consolidated billing, multiple employee appointments, or a workplace testing program may submit an Employer Account Request or schedule an Employer Account & Testing Program Consultation.

Yes. Mobile and on-site services are available for eligible services and locations, subject to scheduling and availability.

Mobile service fees may vary based on the service requested, location, number of participants, travel requirements, and whether after-hours, weekend, or expedited service is requested.

Use the Request Mobile Services form on this page to submit your request. Submission of the form does not confirm an appointment; availability and applicable fees will be confirmed before scheduling.

Appointments are recommended to ensure that the appropriate staff, supplies, documentation, and collection materials are available for your service.

Some employer-directed services may have specific scheduling or authorization procedures. Please use our online scheduling system or contact Palmetto Compliance & Testing if you are unsure which appointment to select.

Please bring a valid, non-expired photo ID, any instructions provided by the requesting agency or organization, and any fingerprint cards you were specifically instructed to bring.

If applicable, bring the agency's ORI or other identifying information and confirm how many fingerprint cards are required.

Palmetto Compliance & Testing currently provides ink fingerprinting on FD-258 cards; this is not electronic Live Scan fingerprinting.

Employees choose which acceptable documents to present. In general, an employee may present one acceptable document from List A OR one acceptable document from List B together with one acceptable document from List C. Documents with expiration dates generally must be unexpired, subject to applicable federal guidance.

Palmetto Compliance & Testing does not select which documents an employee should present. Please refer to the current USCIS Form I-9 Lists of Acceptable Documents for the official requirements.